The following form is provided to better understand the needs of our customers. Please fill out the form entirely. Every field is required and only completed forms can be processed.
IMPORTANT: Are you canceling because you are finding it difficult to use your hosting account? Before you cancel, take a look at HostStore Support Center.
* indicates required field
Are you transferring to another host?
If yes, what is the Web Site of the new host?
What is the reason for your cancellation? *
Site No Longer Needed
Found better price
Found better Features (explain below)
Economic Reasons - Cut Costs
Dissatisfied - Server Problems/Performance
Not satisfied with Technical Support
Not satisfied with Billing Support
Not satisfied with Network Performance
If you are canceling for a reason not mentioned above, please explain:
What is your Suggestion/Feedback to improve our services?
Do you think you will submit again to our services in the future? *
Your account cancellation request will be processed in the quickest manner possible. This process, due to security checks, may take up to 72 hours to complete.
Please understand that we are not authorized to modify your domain name or set up a new hosting account with any other provider. If you are transferring your domain to another host, you are responsible for setting up an account with the new provider and having the name server information updated.
If you are due a refund, please allow up to 1-2 weeks from the date you submit this form for the refund to be issued.